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Back in service fast when equipment fails
Priority rentals and rapid service to keep your doors open. Call us when a range, steamer or fryer fails and we respond within 24 hours, with repair within 48 hours.
The problem
What stands in the way
The pressures operators in this situation tell us about most often.
- A failed range or fryer stops service and costs you a night's revenue
- Repair contractors can take days to arrive during peak periods
- Replacing equipment at short notice forces an unplanned capital spend
- Customers who walk away once may not come back
The solution
How ChefLease helps
A monthly-term offer built around this situation, with approval within 24 hours.
Emergency short-term rental
Priority delivery of a replacement unit so you can keep cooking while yours is repaired.
24-hour response, 48-hour repair
Log a service ticket and our team responds within 24 hours and repairs within 48 hours.
Convert to a permanent lease
If the equipment is beyond economic repair, swap the rental onto a long-term all-inclusive plan.
FAQ
Equipment Breakdown & Emergency questions
How fast can you provide emergency equipment?
We aim to deliver and install a short-term rental within 24 hours where stock and location allow.
What does a service call cost?
Under an all-inclusive lease, service, parts and labour are covered, with 24-hour response and 48-hour repair.
Do you repair equipment you did not supply?
In most cases yes. Send us the model details and we will confirm coverage and response times.
Can I rent equipment for just a few weeks?
Emergency short-term rentals run from one to three months and can be converted to a long-term lease.
How do I raise a service request?
Existing customers can log a service ticket from the customer centre, and new customers can contact support directly.
Ready to equip your kitchen?
Apply in minutes and get a decision within 24 hours. Plans from $1,046.57/month on a 2-year all-inclusive plan.